FORT WAYNE METALS RESEARCH PRODUCTS, LLC

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Associate Systems Technician (Maintenance)



We're glad you're exploring our Associate Systems Technician position and want to share some of the details.
 

At Fort Wayne Metals, we specialize in producing top-quality wires, cables, and assemblies designed to enhance and safeguard lives. Our products are used in everything from our customers' stents and surgical robots to aircraft and automobiles. At our essence, we are thinkers, innovators, and problem solvers, leveraging our knowledge of materials to create customized solutions for our customers.

Join us in our dedication to making a tangible impact through our advanced materials and superior products.

 

The Associate Systems Technician will be responsible for general maintenance of desktop hardware and software. This includes, but is not limited to, desktop computers, laptops, printers, copiers, phones, and other peripherals. They will also provide customer service to all FWM information systems users.
 
 

Education & Experience Requirements

Associate degree in Computer Science, Information Systems, or related field, or significant college coursework and/or experience in a related field preferred.

 

Job Responsibilities

Setup new computers and related systems. Install, configure, and maintain desktop hardware and software in a timely manner to maximize organizational performance.

  • Document installation procedures and hardware/software issues that arise.
  • Troubleshoot hardware and software failures and replace or repair as needed.
  • Train and provide technical support to end users in the uses and abilities of systems.
  • Maintain security measures to protect data, software, and hardware.
  • Perform other duties as requested by management.

 

Skills Needed

Ability to communicate technical information to non-technical employees.

  • Able to accurately troubleshoot computer and systems problems.
  • Must be able to work without close supervision and be capable of self-checking completed work.
  • Must possess strong analytical skills to solve hardware and software related issues.

 

Working Conditions & Physical Requirements

  • Fast paced office environment in a manufacturing facility.
  • Work hours consist of 40 hours per week, primarily onsite.
  • Overtime may sometimes be required.
  • Travel between facilities required.
  • Must be able to access all levels of operation, including second floors.
  • Bending, stooping, and lifting of equipment up to 50 lbs.
  • Sitting and working at a computer for extended periods of time.

 

 

Benefits & Wellness Resources

The health and wellbeing of Fort Wayne Metals is a critical part of our culture. In addition to offering medical, dental, vision, life, and disability insurance options to suit your needs, we'd like to share some of the other fundamental resources that make Fort Wayne Metals a premier place to work:

 

Physical Wellness

  • Parkview Wellness Coach
    • Ready to assist with your physical and nutritional wellness needs.
  • Gym Facilities
    • 4 onsite gym locations as well as discounts for regional gym facilities
  • Health Challenges
    • From pickleball tournaments, sponsored races and sports leagues, to participating in the YMCA's Corporate Challenge, we have a variety of fun ways to stay active.

 

Mental Wellness

  • When You Need to Talk
    • 5 sessions of counseling are available to you and all members of your immediate household at no cost.
  • Relaxing Time-Off
    • Qualify for Paid Time Off and Holiday Pay on your first day of employment.

 

Social Wellness

  •  Epic Events
    • From TinCaps Night to family days at the zoo, we offer multiple activities throughout the year for employees and their families.
  • Employee Resource Group
    • A voluntary, employee-led group formed to bring employees together and centered around a common interest or identity.

 

Professional Wellness

  • Grow Your Career
    • We offer many opportunities to continue your development and growth.
  • Performance Feedback
    • Receive regular and constructive feedback from your manager and peers to help you grow and improve.

 

Financial Wellness

    • Annual Profit Sharing & 401k matching
      • Dropping dollars into your 401k. When you contribute 7%, we'll contribute 3.5%.
    • Quarterly Bonus
      • When we perform well, everyone benefits! Receive discretionary bonuses each quarter based on company performance.
    • Tuition Reimbursement
      • Getting your first degree? Great! Whatever your major, we'll help pick up the tab!
    • Your Money Line
      • Employer-provided 1:1 financial guidance, education, & tools – so you can stress less about money and enjoy greater stability & confidence.
 
There are many reasons to apply for this position, and these are just a few. Join us!
 
 

 

Notice to Employees and Applicants:

This job position may require access to controlled technology or technical data; applicant must be a candidate for export licensing and willing to participate in export licensing, if required.
 
As an Equal Opportunity Employer, Fort Wayne Metals Research Products LLC is proud to be committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Fort Wayne Metals is an equal opportunity employer fully committed to achieving a diverse workforce and complies with all Federal and Indiana State laws, regulations, and executive orders regarding non-discrimination.
 
Fort Wayne Metals Research Products LLC is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Accessibility@fwmetals.com.
 
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