Program Manager/Navigator Program Community Manager (Finance)
Dept Number/Name: 0-6414-000 / College Of Public Health Chile
College Division: USFHealth-Coll Public Health
Salary Plan: Administrative
Job Code/Title: 4575 / Project Manager I
Hiring Salary/Salary Range: $65,000 - $75,000
Position Number: 00059066 (Grant Funded)
ORGANIZATIONAL SUMMARY:
The University of South Florida (USF) College of Public Health (COPH) houses The Lawton & Rhea Chiles Center. The Lawton and Rhea Chiles Center is a multidisciplinary, community engaged catalyst promoting optimal health and well-being across the life course of women, children, families, and communities; by conducting cutting-edge research, applying evidence-based practices and approaches, delivering education, and guiding change through service and partnership. The Center houses a variety of projects researching maternal and child health and it employs faculty, staff and students.
POSITION SUMMARY:
The Florida Covering Kids & Families (FLCKF) team is composed of 10 staff that conduct outreach for Florida KidCare and the Federal Health Insurance Marketplace. The primary focus of this position is to work as part of the Covering Florida Navigator Program (CFNP) Project Leadership Team for the administration, execution, evaluation, and day-to-day operations of funded activities under the Cooperative Agreement to Support Navigators in Federally-facilitated and State Partnership Exchanges. This role will provide direct and ongoing communication, training, and technical assistance for engaging outreach efforts and increasing program retention for the FLCKF CFNP Navigators and data team. Role collaborates with Program Manager (CFNPCM) and Assistant Program Director to manage ongoing Navigator activities and community site coordination using data collection methods as the driving tool for insights. Work with the Assistant Program Director and USF COPH Research Office to confirm compliance regarding all aspects of awards and/or contracts meeting USF policies, state regulations and federal regulations. This position will also supervise all remote and FLCKF CFNP Navigators and Statistical Data Analysts. This position involves travel.
RESPONSIBILITIES:
Coordinate with Consortium partners covering the entire state. Maintain expertise in eligibility, enrollment, and program specifications and conduct public education activities to raise awareness about the Exchange; Facilitate selection of a QHP; Provide referrals to any applicable office of health insurance consumer assistance of health insurance ombudsman established under Section 2793 of the PHS Act; Provide information in a manner that is culturally and linguistically appropriate. Complete up to 30 hours of an HHS-developed training program and pass an exam to ensure appropriate understanding of relevant Exchange-related information. Travel required.
Primary supervisor over all Covering Florida Navigator Program Contract Managers, Community Liaison, and Navigator Training Coordinator. This requires daily oversight of their activities in the counties they support, providing technical assistance, scheduling regular weekly phone calls, reviewing time reports and timesheets, and conducting site visits.
Create activity reporting forms; training modules, review weekly/monthly/quarterly activity reports; process orders for materials, applications, and promotional items. Report activities monthly to Project Director for monitoring and preparing quarterly reports. Qualitative reporting of the contract deliverables set forth by our funder, Centers for Medicaid and Medicare Services/Department of Health and Human Services. The qualitative reporting occurs monthly, quarterly, and annually for a total of 17 reports. These reports include compiling reported information from all sub-grantees in addition to the work of the USF program.
Conduct public education and outreach activities for community partners and businesses and provide information and services in a fair, accurate, and impartial manner. Such information must acknowledge other health programs such as Medicaid and the Children's Health Insurance Program. Target underrepresented groups; identify outreach partners; encourage and monitor participation of statewide and locally based organizations; cultivate and enhance relationships. Works to increase program retention in communities.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a Bachelor's degree in a related field and 2 years of project management or coordination experience; Some positions may require project management certification.
FLSB1310 Equivalency:
4 years of directly relevant experience may be substituted for bachelor's degree.
6 years of directly relevant experience may be substituted for master's degree.
PREFERRED:
Master's degree in Science, Public Health, Social Work, Communication, Public
Administration, or related field. Two years of community programs and/or project coordination experience as well as a high-level expertise in managing large program budgets; understanding of grant and funding compliance; and experience in handling invoicing and other project fiscal needs. Knowledge of community and/or project management, coalition building, and community outreach. Working knowledge of all MS Office software applications. Excellent communication and interpersonal skills. Prefer knowledge of USF procedures.
USF Health
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38455
Posting Date: 12/19/2024
Posting End Date: 01/02/2025
How To Apply
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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
USF's Equal Opportunity Affirmative Action Statement .
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview:
USF - Health
USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
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