Senior Academic Program Specialist (Finance)
Dept Number/Name: 3-5128-000 / Academic Advising
College Division: USFSP-Academic Affairs
Dept Number/Name: 3-5128-000 / Academic Advising
College Division: USFSP-Academic Affairs
Salary Plan: Staff
Job Code/Title: 4373 / Sr Academic Program Specialist
Hiring Salary/Salary Range: $49,000 - $52,000
Position Number: 00004270
ORGANIZATIONAL SUMMARY:
The mission of Undergraduate Studies (UGS) is to advance student inquiry and success by fostering an inclusive and supporting learning environment. UGS at USF St. Petersburg provides academic support services and partners with colleges to enhance the academic experience of students and drive degree completion goals of every student. Programs and services coordinated by UGS USF St. Petersburg includes Student Success Advocacy, the Debbie Nye Sembler Student Success Center, and academic advising for the following academic programs: Bachelor of General Studies and the Bachelor of Science in Applied Sciences as well as academic majors in Exploratory Curriculum Pathways, and Leadership Studies.
POSITION SUMMARY:
The Sr. Academic Program Specialist will provide both Undergraduate Studies and the Student Success Center at USF St. Petersburg with reporting and data services necessary to support decision-making, planning and analysis. The incumbent will execute timely and accurate data collection and distribution to ensure Academic Advisors, Success Advocates, Learning Support staff and other academic support professionals provide effective academic outreach and interventions. The incumbent utilizes a center management system to track utilization of services and coordinates the monthly evaluation of services by both paraprofessional and professional staff across both Undergraduate Studies and the Student Success Center. Conducts on-boarding of new hires with software systems and data usage. As needed, the incumbent will provide office coverage during gaps in service.
SPECIAL REQUIREMENTS:
Experience in MS Office, especially Excel, knowledge of various platforms that support office operations, and ability to visualize the data for decision making purposes and improved delivery of services.
RESPONSIBILITIES:
Data Collection, Assessment and Reporting on Student Outcomes. Create, maintain and distribute semester cycle reports tied to retention metrics. Data related responsibilities include: advising surveys, admission reporting, transfer syllabi reconciliation, registration support, reports for outreach campaigns. Using PowerBi develop accessible dashboards for decision support and data visualization.
Evaluation and Assessment of Academic Support Services. Maintain assessment tools that collect data on utilization of services and the quality of delivery of services. Develop monthly, semester, and annual reports that include (but is not limited to) office utilization, advising appointments, advocacy services, and learner support (tutoring). In addition to utilization, develop assessment practices and reports that showcase effectiveness and drive continuous improvement of programs and services.
Data support for advising operations for new (orientation) and continuing (registration) students, and degree completion/graduation. Conduct preliminary records review for new students. Review student records and ensure assembly of admission data and documents necessary for advising for new students. Provide data and reporting support for completion campaigns and degree certification needs.
Data Access and Maintenance. Update, maintain and serve as point person for Archivum student record software. Main user of Management permissions in Archivum for STP. Maintain and update data and ensure data quality for academic support platforms.
Provide office coverage during gaps in service. As needed provide coverage during planned (e.g. vacations) and unplanned (e.g. vacancies) gaps in service.
Perform other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a high school diploma or equivalent, with 5 years of administrative experience. At least one year of experience must involve administrative or program support duties in an academic department or college. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the general administrative experience. This educational substitution does not apply to required year of experience in an academic program.
PREFERRED:
Advanced Microsoft Office Excel and data analysis abilities. University/higher education experience, specifically related to advising. Very strong organizational and communication skills.
USF St. Petersburg
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38524
Posting Date: 01/10/2025
Posting End Date: 01/23/2025
How to Claim Veteran's Preference:
This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.
Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.
Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.
For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.
How To Apply
Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
USF's Equal Opportunity Affirmative Action Statement .
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - St. Petersburg Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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