Superintendent (nights) (Project Management)

About Us:
Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility that has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.

Horseshoe Beverage Company, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.

The teams at Trilliant and Horseshoe come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at Trilliant and Horseshoe:
We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview:
Responsible for assisting the Director of Operations at Horseshoe Beverage in living a team first, humble culture that will in turn drive forward the key performance indicators (KPI's) of safety, quality, people, performance and attainment. This role requires cross functional collaboration with Maintenance, Quality Assurance, Warehousing, Engineering, Customer Service and Human Resources. The Superintendent's focus will be building continuity between the two nights shifts, effectively driving down safety and quality opportunities, while keenly increasing shift efficiency and attainment. The Superintendent fosters engagement to all associates through appropriate floor level KPI's with training, tools, data and leadership, to the team.

Responsibilities:
Safety

Support safety hazard risk assessment, safety observations and safety improvements through the reduction or elimination of safety hazard risks.
Foster safe work behaviors through training, coaching and competency development.
Hold associates accountable for safe work behaviors and standard procedures.
Key contributor with safety incident documentation, investigation and incident resolution.

Quality

Ensure Quality and Food Safety (QFS) policies and procedures are followed by staff.
Support Right First-Time manufacturing KPI's and communication by striving to make products that meet customer specifications as defined in Dynamics AX.
Minimize product holds by supporting the proper execution of Quality Orders by Production staff.
Understand why the policies and processes are in place. Be able to explain to your associates.
Make sure quality documentation is completed accurately and on time.
Support quality audits as requested.
Perform formal and informal sanitation and GMP audits to assure compliance with Horseshoe Beverage and Governmental Policies.
Adhere to SQF guidelines and principles.

People

Provide leadership and direction to engage Production Supervisors, Coordinators, direct labor and temporary workers in delivery of daily business objectives.
Drive delivery of departmental Key Performing Indicators (KPI's) through scorecards.
Assist in cleaning and ensuring accurate data for Daily Operational Reviews (DORs) and Weekly Operational Reviews (WORs) in terms of Safety, Quality, Productivity, and cost KPIs.
Model a positive, resilient, and results oriented approach, providing recognition and praise to encourage positive work behaviors.
Ensure appropriate training and competency development of staff with regular updating to the Skills Matrix and coordinating with Training department.
Hold individuals accountable for their respective job tasks in terms of Safety, Quality, Productivity, and Cost.
Use appropriate progressive counseling or performance feedback tools to address gaps in safety, quality, productivity, customer service, or cost expectations as needed.
Lead/coordinate finding the better way in production scheduling with the Supply Chain.
Manage the performance of night shifts through the assessment of individual goals and objectives with documented feedback.

Process & Resource

Manage departmental resources effectively to deliver safety, quality, people, and productivity KPIs. Adjust required resources according to justified schedule changes, with communication/documentation to appropriate crews.
Generate, lead, or contribute to process improvement activities and root cause analysis (RCA) with actions and accountability.
Support improvements and engage staff to find a better way to reduce planned or unplanned downtime.
Lead material waste improvement initiatives in operations.
Lead reduction in the production of defects and rework.
Work cross-functionally with the supply chain to reduce unnecessary inventory, overproduction or over-processing.
Lead master sanitation schedule improvement and 5S adherence throughout the facility.
Support new products, ingredients, packaging, equipment, or process qualification / commercialization trials as needed to meet business demands.
Support Quality and Food Safety (QFS) procedures as well as the Master Sanitation Schedule.
Review e-mail and phone correspondence and follow up as required.

Qualifications:

Bachelor's degree in operations, engineering, business, management or related area of study, preferred.
5+ years of managerial experience with strong leadership qualities, proven history of delivering sustainable results.
7+ years plant manufacturing experience in a food industry or related manufacturing facility.
Demonstrated time management, prioritization and organizational skills
Must have food manufacturing experience
Knowledge of Food Plant GMP's and SOP's
Ability to evaluate and apply sound judgment in making critical decisions
Demonstrated excellent interpersonal, oral and written communications skills
Self-starter - high energy, results oriented
High orientation for continuous improvement
Must have effective coaching, facilitation, presentation, and team building skills.
Must have good written and oral communication skills.
Strong collaborative and interpersonal skills - ability to maintain strong relationships with internal and external customers
Experience in using ERP systems
Strong Excel, Word, Access skills

Hours, Location and Pay:
We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works a night shift schedule at our Neenah, WI manufacturing facility.

Physical and Mental Demands:

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:
At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
EEO/AA including Vets and Disabled
If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.